An established IT integrator entered a new public-education procurement market. Instead of treating the project as a catalogue expansion, we connected regulatory language, demand, website structure, CRM, sales workflows, competitive monitoring, security and search visibility into one evolving B2B acquisition system
Designing a Structural Advantage Competitors Could Not Easily Copy
A large automotive parts retailer wanted more than a version of what established competitors already had. We used competitor constraints to design a different catalogue, richer AI-assisted product information, vehicle-based search and trust architecture - creating advantages that would require major legacy changes for competitors to reproduce
